Common FAQs

  • Common FAQs
  • 1. Do you freight?

    Yes – We ship nationally and World-wide.
    We can arrange shipping around S.E. Qld with our own truck or local contractors.
    For other parts of Qld & Interstate we use a selection of long haul carriers
    For smaller items we use Australia post or Fastway
    Once paid, our aim is to ship promptly in a manner that protects your purchase from damage.
    Please take into consideration that we are 50 kms from most transport terminals where we deliver for on forwarding. During wet weather shipping can be delayed due to flooding.
    Please note that shipments of live plants to W.A. is prohibited by state quarantine laws.
    Shipment of live plants internationally can be arranged, however it is expensive to arrange quarantine inspection for the issue of a phyto sanitary certificate and export documentation.
  • 2. How do I pay?

    We prefer direct deposit but also accept EFTPOS, Visa or Mastercard.  Cheques are also welcome.
  • 3. Can I collect?

    Collection during business hours is welcome as all products are stored or produced on our farm. Please allow sufficient time to process orders.
  • 4. How do we find you?

    Please refer to our contact us page for location and opening hours.